Bilingual Receptionist

Receptionist
Posted 1 year ago

Simple, Fair, & Honest. Always.

Mangum Tax is looking for highly qualified candidates to be the face of the business for all of our customer facing interactions. This position will require heavy multitasking, attention to detail, adherence to policy, and a genuine customer friendly attitude. Candidates will be responsible for and will have a large impact on the day-to-day functions of the office. A typical day in the office will include a trip to the post office (on-site) where the candidate will pick up any mail for the day. Mail will then be scanned into our software, details entered into Excel, and contact made with the customer when applicable. From there, candidates will be greeting customers as they come in, assigning walk-ins with Tax Experts, and checking out customers before they leave. On their downtime, candidates will be checking and responding to email for survey entries, appointment/copies requests, and other general inquiries. Candidates will also fill their downtime with Data Entry tasks, scanning and shredding documents, and answering/making phone calls.

Primary Duties:

  • Check Incoming Mail
  • Send Mail
  • Check Out Customers
  • Data Entry
  • Manage Appointments
  • Manage Office Work Flow
  • Send Reminders
  • Greet Customers
  • Scan Documents
  • Shred Documents
  • Digitally Communicate with Coworkers
  • Respond to Incoming Email
  • Send Outgoing Emails
  • Answer Incoming Phone Calls
  • Make Outbound Phone Calls

Qualifications:

  • High School Diploma (Required)
  • 1 Year Experience Clerical/Receptionist Work (Required)
  • 1 Year Experience with a Cash Register (Required)
  • General Computer Proficiency (Preferred)
  • Can Speak Navajo (Preferred)
  • Can Speak Spanish (Preferred)
  • Microsoft Excel (Preferred)
  • Microsoft Word (Preferred)

After filling out this form, applicants should be prepared for a phone interview.

Job Features

TitleReceptionist
Type of WorkSeasonal - Full Time/Part Time
LengthJanuary - May
Typical Hours9:00AM - 5:00PM
Work DaysMonday-Saturday
Hourly Pay (Non-Bilingual)$10.00/Hr
Hourly Pay (Bilingual)$12.00/Hr

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Contact Information

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A valid phone number is required.

Experience

Language Skills

Online Interview